Maffra Knackery recalls pet food

Agriculture Victoria has been made aware of 45 cases of dogs, of which 10 have died, suffering from severe liver disease in the Bairnsdale, Traralgon and Frankston areas. Stock image

RAW chopped pet food produced by Maffra Knackery between May 31 and July 3 can be returned for a full refund or replacement, the business has announced.
The raw food being voluntarily recalled is labelled “Backman’s Greyhound Supplies Chopped” and “Maffra Knackery Chopped”.
The offer comes as PrimeSafe and Agriculture Victoria investigate a cluster of dogs affected with severe liver disease.
Fresh and frozen raw meat sourced from Gippsland and sold between May 31 and July 3 is one common factor and potential connections are being investigated.
Maffra Knackery has conducted its own internal audit and investigation of processes and procedures, as well as having a full independent audit of its facilities undertaken as part of stringent licensing requirements.
The cause of the cluster of dog liver disease remains unknown.
Wanting to put customers’ minds at ease, Maffra Knackery is voluntarily recalling its raw chopped pet food as a precaution.
People concerned about the chopped pet food they purchased between May 31 and July 3 can return it to the place of purchase for a full refund or replacement product of their choice. If the product was delivered, customers can contact Maffra Knackery directly.
Knackery joint-owner Karen Backman said the business had been cooperating with PrimeSafe and Agricultural Victoria to find the cause of the disease.
“We are stressed and saddened by the cluster of dogs suffering from liver disease and are doing everything we can to help. We recognise the extra stress this may cause our customers during already difficult times,” she said.
“We are a family business that is strictly regulated and is a licenced pet meat producer that complies with the Meat Industry Act and the Australian Standard for the Hygienic Production of Pet Meat.
“Our facilities are regularly audited by PrimeSafe accredited independent auditors. At the time of interest to both the PrimeSafe and Agriculture Victoria forensic investigations our premises were independently audited and found to be in accordance with the strict standards applicable to them.
“In particular, all our biological, chemical, physical, and quality hazards for the processing, manufacture and distribution of our pet meats were found to be appropriately managed, documented, effective and being implemented.
“We have voluntarily provided, and will continue to provide, pet food samples for testing at AgriBio and other external laboratories as requested.
“We have last week recalled some of our fresh pet food product and lawfully destroyed it – we are now recalling all of our raw chopped pet meat that was provided between May 31, 2021, and July 3, 2021, even though the cause of the liver disease cluster remains unknown.
“We have engaged a veterinary epidemiologist and an environmental scientist to help us work as effectively as we can with the authorities as they investigate the cluster.”
Ms Backman encouraged people concerned for the health of their pets to speak with their vets.
“Our pet foods are but one of the many potential causes of dog liver disease under investigation by the authorities,” she said.
“There are many possible explanations for the cluster of dog liver disease, we will continue to openly assist the official investigations to find the cause.”

Maffra Knackery statement

The Backman family have been trusted for more than 45 years to produce the highest quality safe pet meat from their Gippsland facilities for the pets our customers love. Today, we are voluntarily asking our customers to return any raw chopped pet food that was provided between 31 May 2021 and 03 July 2021 for a full refund or replacement at our customers choice.
The raw food being recalled is labelled “Backman’s Greyhound Supplies Chopped” and “Maffra Knackery Chopped”.
We have conducted our own internal audit and investigation of our processes and procedures as well as having a full independent audit of our facilities undertaken as part of our stringent licensing requirements.
The cause of the cluster of dog liver disease remains unknown.
Although we do not yet know what has caused the liver disease we want to put our customers minds at ease during these already stressful times. We are therefore voluntarily recalling our raw chopped pet food as a precaution and as reassurance for our customers. Raw Chopped Pet Food marketed and packaged as “Backman’s Greyhound Supplies Chopped” and “ Maffra Knackery Chopped” are the products the subject of this voluntary recall.
Yesterday we became aware that investigations into the cause of the Dog Liver Disease Cluster may take some time to determine because it is a very complex scientific disease to investigate. In such circumstances we are voluntarily recalling the raw chopped Food provided between 31 May 2021 and 03 July 2021 and offering a full refund or replacement of raw chopped pet foods returned.
If you are concerned that you have our raw Chopped Pet Food product provided between 31 May 2021 and 03 July 2021 please return it to the place of purchase. If we delivered it delivered it directly to you contact us and we will collect it. We will provide a full (100%) refund or replacement of the pet food returned (at your choice). If you are a retailer, please make all stock provided between these dates available to us for collection and a refund.
Comment from Karen Backman, Maffra Knackery joint-owner:
“We are stressed and saddened by the cluster of dogs suffering from liver disease and are doing everything we can to help. We recognise the extra stress this may cause our customers during already difficult times.
We have been tirelessly cooperating with PrimeSafe and Agricultural Victoria to find the cause of the disease.
At this stage, the cause of the cluster remains unknown.
We are a family business that is strictly regulated and is a licenced pet meat producer that complies with the Meat Industry Act and the Australian Standard for the Hygienic Production of Pet Meat.
Our facilities are regularly audited by PrimeSafe Accredited Independent Auditors. At the time of interest to both the PrimeSafe and Agriculture Victoria forensic investigations our premises were independently audited and found to be in accordance with the strict standards applicable to them.
In particular, all our biological, chemical, physical, and quality hazards for the processing, manufacture and distribution of our pet meats were found to be appropriately managed, documented, effective and being implemented.
We have voluntarily provided, and will continue to provide, pet food samples for testing at AgriBio and other external laboratories as requested. We have last week recalled some of our fresh pet food product and lawfully destroyed it – we are now recalling all of our raw chopped pet meat that was provided between 31 May 2021 and 3 July 2021 even though the cause of the liver disease cluster remains unknown.
We have engaged a veterinary epidemiologist and an environmental scientist to help us work as effectively as we can with the authorities as they investigate the cluster.
We understand the importance of feeding the highest quality meat to pets and recognise the importance of maintaining the high quality of the pet meats we have been safely producing for more than 40 years from our factory at Valencia Creek in Gippsland.
We are committed to working with PrimeSafe and Agriculture Victoria in their investigations.
If you have concerns for your pets please contact your vet. Our pet foods are but one of the many potential causes of dog liver disease under investigation by the authorities
Please continue to be vigilant with your pets health and stay up to date with the official investigations by checking the official government web sites and your local vet.
Please Remember to store your pet meat under 4C – even in winter.
There are many possible explanations for the cluster of dog liver disease, we will continue to openly assist the official investigations to find the cause.
We are proudly Australian, create the finest pet food from Gippsland produce, and intend to continue to do so.”