V/Line coach proves a big inconvenience

LETTER TO THE EDITOR: 

ON Sunday last, I bought two tickets to Sale.

The ticket master at Southern Cross informed me that it would be a free bus to Traralgon, then either a bus or train to Sale.

If it was a bus, it would act as a train, dropping off and picking up passengers at stations where necessary.

The bus left Southern Cross on time, only driving as far as Pakenham where we were delayed at the station for more than half an hour.

The train then travelled to Traralgon where we changed to another bus.

Unfortunately there were too many people and 12 had to remain at the station which necessitated unloading their luggage (the late arrival meant that one young disadvantaged pensioner missed her last bus home, resulting in her walking to the other side of Traralgon with a heavy bag).

When the bus arrived in Rosedale, the driver refused to go to the station, dropping our two friends on the highway near the police station.

They had to walk to the station with their cases, where their lift home had been waiting for an hour, together with a male passenger awaiting a train to Bairnsdale.

Our bus arrived at Sale one and a quarter hours late.

It appears that there is a stark lack of communication between services which needs to be urgently addressed.